02/08/2021 08:49:05:197 ERROR - In Progress | session id:sess970346 | OPPO_IVR_2021:ser_setNext |  | javax.servlet.ServletException: Error instantiating servlet class flow.ser_checkworktime | Exception stack trace | Error processing request
 EXCEPTION> 
javax.servlet.ServletException: Error instantiating servlet class flow.ser_checkworktime
	at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1154)
	at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:857)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:657)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: flow.ser_checkworktime
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546)
	at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:525)
	at org.apache.catalina.core.DefaultInstanceManager.loadClassMaybePrivileged(DefaultInstanceManager.java:507)
	at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:124)
	at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1136)
	... 41 more
 | undefined
02/08/2021 08:53:35:844  INFO - In Progress | session id:sess6967430 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 08:55:44:420 ERROR - In Progress | session id:sess8135729 | OPPO_IVR_2021:ser_setNext |  | java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig | Exception stack trace | Error processing request
 EXCEPTION> 
java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig
	at flow.ser_setNext.updateBranches(ser_setNext.java:65)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:93)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
 | undefined
02/08/2021 09:08:32:118  INFO - In Progress | session id:sess6278284 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 09:13:37:945  INFO - In Progress | session id:sess3013538 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 09:16:14:230  INFO - In Progress | session id:sess2548106 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 11:39:25:515 ERROR - In Progress | channel:unknown | OPPO_IVR_2021:Start |  | com.avaya.sce.runtimecommon.SCERuntimeException: Unable to get instance of com.avaya.vp.admin.variables.runtime.AdminVariableFactory | Exception stack trace | Error processing request
 EXCEPTION> 
com.avaya.sce.runtimecommon.SCERuntimeException: Unable to get instance of com.avaya.vp.admin.variables.runtime.AdminVariableFactory
	at com.avaya.sce.runtimecommon.SCESession.throwRTException(SCESession.java:2305)
	at com.avaya.sce.runtime.SimpleVariable.getVariableFromFactory(SimpleVariable.java:104)
	at com.avaya.sce.runtime.SimpleVariable.createSimpleVariable(SimpleVariable.java:140)
	at flow.Start.initializeVariables(Start.java:344)
	at com.avaya.sce.runtime.Entry.initializeServlet(Entry.java:118)
	at com.avaya.sce.runtime.SCEServlet.processRequest(SCEServlet.java:474)
	at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:188)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
 | 
02/08/2021 11:40:06:203  INFO - In Progress | session id:sess3434303 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 11:40:57:027  INFO - In Progress | session id:sess4991317 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 11:43:33:186  INFO - In Progress | session id:sess9702957 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 11:44:47:789 ERROR - In Progress | session id:sess9349106 | OPPO_IVR_2021:ser_setNext |  | java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig | Exception stack trace | Error processing request
 EXCEPTION> 
java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig
	at flow.ser_setNext.updateBranches(ser_setNext.java:65)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:93)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
 | undefined
02/08/2021 12:10:30:495  INFO - In Progress | session id:sess9615366 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/08/2021 12:26:44:642 ERROR - In Progress | session id:sess5450977 | OPPO_IVR_2021:ser_setNext |  | java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig | Exception stack trace | Error processing request
 EXCEPTION> 
java.lang.ClassCastException: flow.CMenuItemConfig cannot be cast to flow.CMenuConfig
	at flow.ser_setNext.updateBranches(ser_setNext.java:65)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:93)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
 | undefined
