02/07/2021 18:54:32:239 ERROR - In Progress | session id:sess8078697 | OPPO_IVR_2021:menu1 | | com.avaya.sce.runtimecommon.SCERuntimeException: Error instantiating promptjava.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt **** Root Cause java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Unknown Source) at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30) at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34) at flow.menu1.updatePrompts(menu1.java:140) at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140) at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) | Exception stack trace | Error processing request EXCEPTION> com.avaya.sce.runtimecommon.SCERuntimeException: Error instantiating promptjava.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt **** Root Cause java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Unknown Source) at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30) at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34) at flow.menu1.updatePrompts(menu1.java:140) at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140) at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.avaya.sce.runtimecommon.SCESession.throwRTException(SCESession.java:2301) at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:41) at flow.menu1.updatePrompts(menu1.java:140) at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140) at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329) at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348) at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116) at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285) at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Unknown Source) at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30) at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34) ... 49 more | undefined 02/07/2021 18:57:49:018 INFO - In Progress | session id:sess8998793 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting | | | undefined 02/07/2021 18:58:19:767 INFO - In Progress | session id:sess2227238 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting | | | undefined