dinghe
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IVR


			
				
					
						
						
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							02/07/2021 18:54:32:239 ERROR - In Progress | session id:sess8078697 | OPPO_IVR_2021:menu1 |  | com.avaya.sce.runtimecommon.SCERuntimeException: Error instantiating promptjava.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt
**** Root Cause 
java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546)
	at java.lang.Class.forName0(Native Method)
	at java.lang.Class.forName(Unknown Source)
	at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30)
	at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34)
	at flow.menu1.updatePrompts(menu1.java:140)
	at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140)
	at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
 | Exception stack trace | Error processing request
 EXCEPTION> 
com.avaya.sce.runtimecommon.SCERuntimeException: Error instantiating promptjava.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt
**** Root Cause 
java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546)
	at java.lang.Class.forName0(Native Method)
	at java.lang.Class.forName(Unknown Source)
	at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30)
	at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34)
	at flow.menu1.updatePrompts(menu1.java:140)
	at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140)
	at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

	at com.avaya.sce.runtimecommon.SCESession.throwRTException(SCESession.java:2301)
	at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:41)
	at flow.menu1.updatePrompts(menu1.java:140)
	at com.avaya.sce.runtime.Menu.handleRequest(Menu.java:140)
	at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:244)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
	at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1348)
	at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
	at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
	at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:285)
	at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:182)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: chinese.prompts.pro_menutemplete.prompt
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546)
	at java.lang.Class.forName0(Native Method)
	at java.lang.Class.forName(Unknown Source)
	at com.avaya.sce.runtime.internal.ClassFinder.getInstance(ClassFinder.java:30)
	at com.avaya.sce.runtime.internal.PromptFinder.load(PromptFinder.java:34)
	... 49 more
 | undefined
02/07/2021 18:57:49:018  INFO - In Progress | session id:sess8998793 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined
02/07/2021 18:58:19:767  INFO - In Progress | session id:sess2227238 | OPPO_IVR_2021:AvayaDefaultDisconnectHandler | Default Disconnect Handler | Default connection.disconnect handler caught disconnect, application exiting |  |  | undefined