using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;

namespace DataPumpWindowsService.Model
{
    public class CUSTOMER_SUMMARY
    {
        /// <summary>
        /// 日期
        /// </summary>
        public DateTime D_DATE { set; get; }
        /// <summary>
        /// 工号
        /// </summary>
        public string AGENT { set; get; }

        /// <summary>
        /// 姓名
        /// </summary>
        public string NAME { set; get; }

        /// <summary>
        /// split/skill（首选）
        /// </summary>
        public string S_KILL { set; get; }

        /// <summary>
        /// ACD个数
        /// </summary>
        public int ACD_COUNT { set; get; }


        /// <summary>
        /// 评价量
        /// </summary>
        public int EVALUATION_COUNT { set; get; }

        /// <summary>
        /// 满意量
        /// </summary>
        public int SATISFY_COUNT { set; get; }

        /// <summary>
        /// 呼入平均通话时长
        /// </summary>
        public decimal CALL_IN_TALK_AVG { set; get; }


        /// <summary>
        /// 呼入平均话后时长
        /// </summary>
        public decimal CALL_IN_TALK_LATER_AVG { set; get; }

        /// <summary>
        /// 呼出次数
        /// </summary>
        public int CALL_OUT_COUNT { set; get; }


        /// <summary>
        /// 呼出接通量
        /// </summary>
        public int CALL_OUT_ESTABLISH_COUNT { set; get; }

        /// <summary>
        /// 呼出平均通话时长
        /// </summary>
        public decimal CALL_OUT_TALK_AVG { set; get; }

        /// <summary>
        /// 呼出平均话后时长
        /// </summary>
        public int CALL_OUT_TALK_LATER_AVG { set; get; }


        /// <summary>
        /// 转出数量
        /// </summary>
        public int TRANSF_OUT_COUNT { set; get; }

        /// <summary>
        /// 转入数量
        /// </summary>
        public int TRANSF_IN_COUNT { set; get; }


        /// 小歇次数
        /// </summary>
        public int REST_COUNT { set; get; }

       
    }
}